This site can't be reached

The webpage at ss.hk couldn't be loaded because the server couldn't be found.

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Error code: ERR_NAME_NOT_RESOLVED

This error occurs when the DNS lookup for a hostname (website address) fails. DNS (Domain Name System) is responsible for translating domain names like "example.com" into IP addresses that computers use to identify each other on the network.

Common causes for this error include:

How to fix this error:

  1. Check your spelling: Verify that you entered the website address correctly. Even a small typo can cause this error.
  2. Try another website: If you can access other websites, the problem is likely with the specific site you're trying to reach and not your connection.
  3. Restart your network equipment:
    • Turn off your modem and router
    • Wait for 30 seconds
    • Turn them back on and wait for all lights to become stable
    • Reconnect your device and try again
  4. Change your DNS servers: Your current DNS servers might be having issues.
    • Try using Google's DNS servers (8.8.8.8 and 8.8.4.4) or Cloudflare's DNS servers (1.1.1.1 and 1.0.0.1)
    • Instructions for changing DNS settings vary by operating system
  5. Flush your DNS cache:
    • On Windows: Open Command Prompt as administrator and type ipconfig /flushdns
    • On Mac: Open Terminal and type sudo killall -HUP mDNSResponder
    • On Linux: Use sudo systemd-resolve --flush-caches or appropriate command for your distribution
  6. Disable VPN or proxy: If you're using a VPN or proxy, try disabling it temporarily to see if that resolves the issue.
  7. Check for malware: Some malware can interfere with DNS resolution. Run a security scan on your device.
  8. Contact your ISP: If the problem persists, your Internet Service Provider may be experiencing DNS issues.

If the website belongs to you or your organization, also check that: